Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how MMG RE LLC doing business as The Signature Group Century 21 Carolyn Riley Realty ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or interact with our website at https://signaturec21.com (the "Site").

By using the Site, you agree to the terms of this Privacy Policy.

We may collect the following types of information when you visit our Site or interact with us:

When you fill out forms on our Site, contact us, or otherwise communicate with us, we may collect:

• Name
• Email address
• Phone number
• Physical address
• Any information you choose to include in the message or comments fields

We do not intentionally collect sensitive personal information such as Social Security numbers, driver's license numbers, or payment card numbers through the Site.

When you visit the Site, our analytics and advertising partners may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type, operating system, and identifiers
• Referring website or campaign
• Pages viewed, links clicked, and time spent on the Site
• Approximate location (city/region) based on IP address

This information is collected using cookies, pixels, and similar tracking technologies as described below.

We use cookies, pixels, and similar technologies to operate and improve our Site, analyze performance, and support our advertising efforts.

• Strictly necessary cookies: Required for the Site to function properly.
• Analytics cookies: Help us understand how visitors use the Site so we can improve it.
• Advertising and remarketing cookies: Used to deliver and measure personalized ads and to build audiences for advertising campaigns.

We use Google Analytics to help us understand how visitors use our Site. Google Analytics collects information such as pages visited, time on page, browser and device type, and other usage data. This information is processed in an aggregated form and does not identify you personally to us.

Google may use the data collected to personalize ads within its own advertising network. You can learn how Google uses data from sites that use its services at: https://policies.google.com/technologies/partner-sites.

You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

We may use Google Ads and related tools (such as conversion tracking and remarketing) to advertise our services on Google and its partner sites. These tools use cookies and identifiers to:

• Show ads to users who have visited our Site ("remarketing")
• Measure the effectiveness of our ads (e.g., conversions)

Google Ads allows us to build audiences based on Site visits and to show personalized ads. You can manage your ad settings or opt out of personalized ads from Google by visiting: https://adssettings.google.com.

We may use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our ads and to build audiences for advertising on Facebook and Instagram. The Pixel allows Meta to collect information about your visit to our Site (such as pages viewed and actions taken) and to associate this with your Meta account if you have one, in order to:

• Show you ads that may be more relevant to you
• Measure and improve ad performance

You can learn more about how Meta collects and uses data and how to manage your preferences here: https://www.facebook.com/privacy/policy.

You may:

• Adjust your browser settings to block or delete cookies.
• Use the opt-out tools provided by Google and Meta as noted above.
• Use industry opt-out pages such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) websites.

If you disable cookies, some features of the Site may not function properly.

We may use the information we collect for the following purposes:

• To respond to your inquiries, requests, or messages
• To provide real estate services you request
• To schedule and manage consultations, showings, and communications
• To send you marketing communications, where permitted by law and your preferences
• To analyze Site usage and improve our Site, services, and marketing
• To deliver, measure, and improve advertising campaigns (including on Google and Meta platforms)
• To maintain the security and integrity of our systems
• To comply with applicable laws, regulations, or legal processes

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers and vendors who perform services on our behalf (for example, website hosting, analytics providers such as Google, ad networks including Google and Meta, and our CRM platform GoHighLevel).
• Professional advisors (such as attorneys or accountants) where necessary for business or legal reasons.
• Authorities or other parties when required by law, legal process, or to protect our rights, property, or safety, or that of others.

We do not routinely share your personal information with other agents, mortgage lenders, title companies, or similar third parties for their own independent marketing purposes unless you specifically request or authorize such sharing in the course of a transaction.

We may use GoHighLevel or similar CRM and email marketing tools to:

• Store your contact information securely
• Send you follow-up messages, newsletters, or marketing communications related to our services

You can opt out of marketing emails at any time by following the "unsubscribe" link included in the email or by contacting us using the information in Section 11.

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes for which it was collected;
• Provide requested services;
• Maintain business records; and
• Comply with legal, regulatory, or contractual obligations.

When information is no longer needed for these purposes, we may delete it or anonymize it, subject to any legal retention requirements.

Depending on applicable law, you may have certain rights regarding the personal information we hold about you. Regardless of jurisdiction, we will make reasonable efforts to honor the following on request:

• Access and update: You may request access to or correction of your personal information.
• Deletion: You may request that we delete personal information, subject to legal or contractual obligations to retain it.
• Objection or restriction: You may request that we limit certain uses of your information, including for marketing purposes.
• Opt out of marketing: You can opt out of marketing emails at any time using the "unsubscribe" link in our messages or by contacting us.

To exercise these rights, please contact us using the information in Section 11.

We take reasonable technical, administrative, and physical measures to help protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete that information.

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of those websites before providing them with any personal information.

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

MMG RE LLC dba The Signature Group Century 21 Carolyn Riley Realty
2427 Crawfis Blvd., Ste 108
Fairlawn, Ohio 44333
Email: katie@mmgnow.com

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the "Effective Date" at the top of this page.

Your continued use of the Site after any changes are posted will signify your acceptance of the updated Privacy Policy.